Estimated shipping delivery times:
USA: 3-5 business days
Canada: 5-10 business days
World: 10-20 business days
On average, your order will be sent out within 3 days of ordering.
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We are not responsible for customs fees.
Order never arrived:
If your order didn’t arrive, let us know as soon as possible.
First, check your shipping confirmation to see if you entered the correct address. If the address was incorrect, we can send you another order to the correct address, but it will have to be at your cost.
If the shipping address was correct, get in touch with us at firstname.lastname@example.org noting your order number, and we’ll look into it and see what we can do.
The last thing we want is for you to be stuck with a damaged item. If your order arrives to you damaged, please get in touch with us within a week.
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabeled. Let us know and we’ll get you sorted out.
If you’d like a different size, get in touch with us at email@example.com and we’ll let you know what your next steps are.